McAfee Licensing Program
Product lines
TSP Licensing
Perpetual Plus Licensing Program
With TSP Licensing you have the opportunity to purchaseany McAfee component or McAfee product suite. TSPlicensing is available for upwards of 11 nodes and isbased on bands of quantities. McAfee uses the term“node” (= network node) for this in order to indicate thesum total of intelligent devices (workstations, servers,mail or other gateways) that you are operating. Pricingis in relation to the sum total of these nodes with largerdiscounts for higher order volumes.
Multinode License Packs
Multinode License Packs are pre-configured withperpetual licenses for 5, 10 and 25 users. There are fixedprices for the multinode license packs in relation to thesum total of network nodes. The package consists of a CD, manuals, the license agreement, media exchangecard, registration card and support form.
Customers are required to complete and return theregistration card to the address shown. After sending this card, they receive a registration number (alsoreferred to as a grant number) from McAfee that allowsthem to access the support purchased.
Re-orders
In order to make the purchase of security products forgrowing companies as simple and cost-effective aspossible, the McAfee Perpetual Plus Licensing Program allows its customers to purchase additional licensesat the original or best price ranking in their purchasinghistory. The re-ordering policy gives customers thepossibility in this way of making future purchases of all McAfee products on the basis of the original or first priceranking used for a minimum of 5 nodes. All they haveto do when re-ordering is quote the grant number of the original order.
Price levels
Price levels are calculated on the basis of the total sum of intelligent devices (or nodes = network nodes) that are used in a company.
Licensing and Prime Support
Perpetual License
A Perpetual License gives you the right of use to aspecific software package that is to be utilised by aspecific number of users (nodes) for an unlimited period of time.
Available in:
- Multinode License Packs for 5, 10 and 25 nodes coupled with a Gold Support agreement.
- TSP Perpetual Plus licensing for 11 to 2,000+ nodes coupled with a Gold Support agreement
- TSP Licensing for more than 2,000 nodes coupledwith an optional support agreement.
Subscription License
The support agreement must be renewed annually in thesecond year of a subscription license, or from the secondyear and for all subsequent years of a perpetual license.
Please note that you only have access with a validsupport agreement to the online service that you requireto maintain your software.
Price levels - Multinode License Packs
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5 nodes
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10 nodes
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25 nodes
Price levels – TSP licensing
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11 to 25 nodes
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26 to 50 nodes
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51 to 100 nodes
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101 to 250 nodes
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251 to 500 nodes
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501 to 1,000 nodes
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1,001 to 2,000 nodes
For quantities over 2,000 nodes, please contact your sales advisor.
Technical Support Your Way
Your security needs are unique, and your technical support needs are unique. That’s why we offer four programs-a la carte software and hardware support programs that let you define your own support experience.
Gold Technical Support
Our standard offering includes 24/7 phone support, DAT and engine updates, product updates, and access to our online tools, KnowledgeBase, Technical Support ServicePortal, and Global Solutions Lab.
Gold Select Technical Support
Designed for organisations with up to 10,000 nodes, this program provides all of the standard gold support services plus enhanced escalation processes and support for a wider array of products.
Platinum Technical Support
Organisations with up to 75,000 nodes will benefit from all of our standard support offerings plus an assigned Support Account Manager for each region, and support for a wider array of products.
Platinum Select Technical Support
Enterprises with more than 75,000 nodes receive all the benefits of the Platinum program on a global scale, with a Support Account Manager to support your business in all locations, from solutions planning assistance to direct intervention for faster problem resolution.
